Shipping policy

You will receive a shipping confirmation e-mail and tracking number once your order has shipped.

Dispatch times will vary based on items, allow for up to 2 weeks for all "made-to-order" items - these are highlighted in the description of the item.

Customers are responsible for providing the correct shipping address(es), shopmayberry as the seller does not accept any responsibility for items delivered to incorrect addresses due to incorrect customer input.

If an order is returned back to us due to insufficient address, we will charge a £4.00 reshipment fee (UK only) to post it to the correct address. We will not cancel or refund orders that were ordered to the incorrect shipping address at the customer's fault.

Shopmayberry is not responsible for import duties/taxes that may be charged. All items are made in and shipped from the UK, so please check local rates before purchasing.

Estimated Shipping times: 

Shipping within the United Kingdom takes approx 2-3 days (Royal Mail Tracked 48) or next working day with Royal Mail Tracked 24

Shipping to the United States & Canada takes approx 7-14 days

Shipping throughout Europe takes approx 14 days

Shipping to Australia & New Zealand takes approx 7-14 days